Help Desk Leadership in 2023: Challenges, Governance, and AI
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Help Desk Leadership in 2023: Challenges, Governance, and AI
Help desk leadership is always an ongoing topic. People can’t seem to feel they know enough about..
From User Management To Security: How Kaseya 365 User Empowers It Consulting
Kaseya 365 User is revolutionizing the IT consulting landscape by offering a comprehensive suite of ..
Better Visibility, Better Decisions: Liongard’s Impact On Data Management Services
In today's data-driven landscape, organizations are inundated with complex information spread..
The Hidden Costs of Data Management Services
Discover the hidden costs associated with using data management services and how they can impact..
The Role of Metadata in Data Management Services
Learn about the importance of metadata in data management services and its role in organizing,..
Lancaster Uni lends cyber support to nuclear decommissioning body
Lancaster University’s cyber team has joined with the Nuclear Decommissioning Authority to help..
How to Check Lenovo Warranty (And How to Automate it!)
Warranty Management is crucial to the lifecycle of IT assets since it helps you optimize device..
How to Conduct an IT Audit in 2024
Is your organization looking to up its IT audit game? Conducting it successfully will help you..
IT Sustainability Think Tank: Preparing the enterprise for tightening green regulations
There is an ever-growing list of rules and regulations for enterprises to get their heads around..
Dell Warranty Check: How to do it – And How to Automate it
If your company’s IT infrastructure includes Dell devices, then you need to find a way to do Dell..
Johnson Controls opts for container-based app delivery with Portworx
Buildings management giant built suite of customer-facing products using containers and opted for..
Alkira introduces extranet as a service
Provider of cloud networking as a service unveils infrastructure designed to enable third parties..
Mean Time To Resolve as a Service Desk Metric
The service desk is a valuable ITSM function that ensures efficient and effective IT service..
The Future of Compliance: 10 Trends to Look Out For in 2024
The future of Compliance Management will bring transformed practices and shifts towards new areas..
Dear ITSM – We need to talk…
Dear IT Service Management, After ten years of working in different areas of tech, I’ve seen a lot..
The Future of IT Asset Management: 9 ITAM Trends For 2024
Your IT Asset Management (ITAM) practice is not immune from the current corporate focus on IT..
Software-defined storage: What’s available from key players
What’s available in software-defined storage from the big storage players, software-defined storage ..
Humata AI: Chat with PDF like ChatGPT
In the digital era where information overload is a common challenge, Humata AI emerges as a..
The time to implement an internal AI usage policy is now
As with any emerging technology, AI’s growth in popularity establishes a new attack surface for..
InvGate Recognized in The 2024 Gartner’s Market Guide For ITSM Platforms
The IT Consulting and Research firm Gartner recently published the first edition of their 2024..
Almost all ransomware attacks target backups, says Veeam
Most – 93% – ransomware attacks go for backups and most succeed, with 60% of those attacked paying..
Ryan Ogilvie's Only Step to ITSM Success: Learn From Practice
While theoretical knowledge provides an understanding of useful concepts and frameworks, practice..
InvGate Service Desk And Jira Integration: Add a Help Desk to Project Management and Software..
If your organization already uses Jira for software development or project tracking but lacks a..
Is Your Security Incident Response Plan Your Weakest Link?
When it comes to security incident response, the saying “failure to plan is planning to fail”..
Cisco joins growing Manchester cyber security hub
Networking kingpin signs up to Greater Manchester Digital Security Hub to support centre’s work on..
The Role of a Business IT Consultant in Ensuring Data Security and Privacy for Clients
Learn how a business IT consultant handles data security and privacy concerns for their clients and ..
The Security Risks of Networking and Mobile Computing
Learn about the security risks associated with networking and mobile computing, and how to protect..
Maximizing ROI: A Business IT Consultant's Guide to Implementing New Technology Solutions
Learn how a business IT consultant determines the return on investment for implementing new..
Optimizing Networking for Mobile Computing Devices
Learn how to optimize networking for mobile computing devices to improve their performance and..
The Role of Wireless Networks in Mobile Computing
Discover the crucial role of wireless networks in mobile computing and how they have transformed..
The Challenges of Integrating Networking and Mobile Computing
Discover the challenges faced when integrating networking and mobile computing and how businesses..
The Impact of Network Virtualization on Mobile Computing
Discover how network virtualization is revolutionizing the world of mobile computing and its impact ..
Europe’s central bank reveals drop in Euro Zone card fraud
Euro Zone card fraud drops with card-not-present scams down following the introduction of Strong..
What is ITOM? IT Operations Management Definition, Benefits, And Best Practices
IT Operations Management or ITOM is the practice that helps you manage IT service delivery. It..
Why we need advanced malware detection with AI-powered tools
AI-powered cyber security tools have now developed to a point where they are becoming an effective..
What is Shadow IT – And How to Detect it?
One of the biggest causes of concern to IT departments across the globe is shadow IT. Uncontained,..
UK taskforce set to drive generative AI safety and opportunities
The government has committed £100m to helping the UK develop and build out generative artificial..
How to Check Warranty For Dell, HP, Lenovo, Asus, Toshiba, And Fujitsu Devices
Staying on top of warranty information is vital for cost-savings and timely repairs (or..
Integrating Lansweeper with InvGate Service Desk
Calling all Lansweeper users! Now, you can expand your IT Service Management (ITSM) capabilities by ..
Organizational Change Management: The Missing Jigsaw Piece in ITSM Improvement
AI-driven enterprise service management can expand flexible and efficient ITSM, ITAM, and other..
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