InvGate Service Desk’s Request Views Evolve: Discover How to Customize Them

InvGate Service Desk’s Request Views Evolve: Discover How to Customize Them InvGate Service Desk’s Request Views Evolve: Discover How to Customize Them

In the ever-evolving IT Service Management (ITSM) landscape, adaptability, personalization, and..
The Hidden Costs of Data Management Services The Hidden Costs of Data Management Services

Discover the hidden costs associated with using data management services and how they can impact..
The Role of Metadata in Data Management Services The Role of Metadata in Data Management Services

Learn about the importance of metadata in data management services and its role in organizing,..
Lancaster Uni lends cyber support to nuclear decommissioning body Lancaster Uni lends cyber support to nuclear decommissioning body

Lancaster University’s cyber team has joined with the Nuclear Decommissioning Authority to help..
How to Check Lenovo Warranty (And How to Automate it!) How to Check Lenovo Warranty (And How to Automate it!)

Warranty Management is crucial to the lifecycle of IT assets since it helps you optimize device..
How to Conduct an IT Audit in 2024 How to Conduct an IT Audit in 2024

Is your organization looking to up its IT audit game? Conducting it successfully will help you..
IT Sustainability Think Tank: Preparing the enterprise for tightening green regulations IT Sustainability Think Tank: Preparing the enterprise for tightening green regulations

There is an ever-growing list of rules and regulations for enterprises to get their heads around..
Dell Warranty Check: How to do it – And How to Automate it Dell Warranty Check: How to do it – And How to Automate it

If your company’s IT infrastructure includes Dell devices, then you need to find a way to do Dell..
Johnson Controls opts for container-based app delivery with Portworx Johnson Controls opts for container-based app delivery with Portworx

Buildings management giant built suite of customer-facing products using containers and opted for..
Alkira introduces extranet as a service Alkira introduces extranet as a service

Provider of cloud networking as a service unveils infrastructure designed to enable third parties..
Mean Time To Resolve as a Service Desk Metric Mean Time To Resolve as a Service Desk Metric

The service desk is a valuable ITSM function that ensures efficient and effective IT service..
The Future of Compliance: 10 Trends to Look Out For in 2024 The Future of Compliance: 10 Trends to Look Out For in 2024

The future of Compliance Management will bring transformed practices and shifts towards new areas..
Dear ITSM – We need to talk… Dear ITSM – We need to talk…

Dear IT Service Management, After ten years of working in different areas of tech, I’ve seen a lot..
The Future of IT Asset Management: 9 ITAM Trends For 2024 The Future of IT Asset Management: 9 ITAM Trends For 2024

Your IT Asset Management (ITAM) practice is not immune from the current corporate focus on IT..
Software-defined storage: What’s available from key players Software-defined storage: What’s available from key players

What’s available in software-defined storage from the big storage players, software-defined storage ..
Humata AI: Chat with PDF like ChatGPT Humata AI: Chat with PDF like ChatGPT

In the digital era where information overload is a common challenge, Humata AI emerges as a..
The time to implement an internal AI usage policy is now The time to implement an internal AI usage policy is now

As with any emerging technology, AI’s growth in popularity establishes a new attack surface for..
InvGate Recognized in The 2024 Gartner’s Market Guide For ITSM Platforms InvGate Recognized in The 2024 Gartner’s Market Guide For ITSM Platforms

The IT Consulting and Research firm Gartner recently published the first edition of their 2024..
Almost all ransomware attacks target backups, says Veeam Almost all ransomware attacks target backups, says Veeam

Most – 93% – ransomware attacks go for backups and most succeed, with 60% of those attacked paying..
Ryan Ogilvie's Only Step to ITSM Success: Learn From Practice Ryan Ogilvie's Only Step to ITSM Success: Learn From Practice

While theoretical knowledge provides an understanding of useful concepts and frameworks, practice..
InvGate Service Desk And Jira Integration: Add a Help Desk to Project Management and Software.. InvGate Service Desk And Jira Integration: Add a Help Desk to Project Management and Software..

If your organization already uses Jira for software development or project tracking but lacks a..
Is Your Security Incident Response Plan Your Weakest Link? Is Your Security Incident Response Plan Your Weakest Link?

When it comes to security incident response, the saying “failure to plan is planning to fail”..
Cisco joins growing Manchester cyber security hub Cisco joins growing Manchester cyber security hub

Networking kingpin signs up to Greater Manchester Digital Security Hub to support centre’s work on..
The Role of a Business IT Consultant in Ensuring Data Security and Privacy for Clients The Role of a Business IT Consultant in Ensuring Data Security and Privacy for Clients

Learn how a business IT consultant handles data security and privacy concerns for their clients and ..
The Security Risks of Networking and Mobile Computing The Security Risks of Networking and Mobile Computing

Learn about the security risks associated with networking and mobile computing, and how to protect..
Maximizing ROI: A Business IT Consultant's Guide to Implementing New Technology Solutions Maximizing ROI: A Business IT Consultant's Guide to Implementing New Technology Solutions

Learn how a business IT consultant determines the return on investment for implementing new..
Optimizing Networking for Mobile Computing Devices Optimizing Networking for Mobile Computing Devices

Learn how to optimize networking for mobile computing devices to improve their performance and..
The Role of Wireless Networks in Mobile Computing The Role of Wireless Networks in Mobile Computing

Discover the crucial role of wireless networks in mobile computing and how they have transformed..
The Challenges of Integrating Networking and Mobile Computing The Challenges of Integrating Networking and Mobile Computing

Discover the challenges faced when integrating networking and mobile computing and how businesses..
The Impact of Network Virtualization on Mobile Computing The Impact of Network Virtualization on Mobile Computing

Discover how network virtualization is revolutionizing the world of mobile computing and its impact ..
Europe’s central bank reveals drop in Euro Zone card fraud Europe’s central bank reveals drop in Euro Zone card fraud

Euro Zone card fraud drops with card-not-present scams down following the introduction of Strong..
What is ITOM? IT Operations Management Definition, Benefits, And Best Practices What is ITOM? IT Operations Management Definition, Benefits, And Best Practices

IT Operations Management or ITOM is the practice that helps you manage IT service delivery. It..
Why we need advanced malware detection with AI-powered tools Why we need advanced malware detection with AI-powered tools

AI-powered cyber security tools have now developed to a point where they are becoming an effective..
What is Shadow IT – And How to Detect it? What is Shadow IT – And How to Detect it?

One of the biggest causes of concern to IT departments across the globe is shadow IT. Uncontained,..
UK taskforce set to drive generative AI safety and opportunities UK taskforce set to drive generative AI safety and opportunities

The government has committed £100m to helping the UK develop and build out generative artificial..
How to Check Warranty For Dell, HP, Lenovo, Asus, Toshiba, And Fujitsu Devices How to Check Warranty For Dell, HP, Lenovo, Asus, Toshiba, And Fujitsu Devices

Staying on top of warranty information is vital for cost-savings and timely repairs (or..
Integrating Lansweeper with InvGate Service Desk Integrating Lansweeper with InvGate Service Desk

Calling all Lansweeper users! Now, you can expand your IT Service Management (ITSM) capabilities by ..
Organizational Change Management: The Missing Jigsaw Piece in ITSM Improvement Organizational Change Management: The Missing Jigsaw Piece in ITSM Improvement

AI-driven enterprise service management can expand flexible and efficient ITSM, ITAM, and other..
What is so special about consulting? What is so special about consulting?

A good answer to the “why” question of the consulting interview First of all, the opportunity to..
What is the Average Cost of Hiring an IT Consulting Firm? What is the Average Cost of Hiring an IT Consulting Firm?

Learn about the average cost of hiring an IT consulting firm and how different factors can..
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